If you would like to use the remote access functionality and access, diagnose and manage the client’s Smart Home Server remotely.
 

Enabling Remote Access for the Installer

Please follow these simple steps:

  1. Login or register at https://my.1home.io/
  2. Start configuring the project (user) by clicking the Projects Tab and selecting the project by clicking on it - now you are configuring this project (user)
  3. Click the “Remote Access” Tab
  4. Under “Active connections” select your 1Home Box device 
  5. Click “Configure” to set-up your remote access

6. Click the drop-down menu, next to the Description “Allow installer to configure the Smart Home Server Remotely”. 

7. You will be presented with 3 options: Disabled, Using VPN Connection, Without VPN Connection. Please choose one.

If you decide to use the VPN Connection, please follow the instructions for setting it up for specific types of devices:

8. Click “Save Configuration”

9. If previously selected the “Without VPN Connection” option a new textbox with a generated link will be shown. Note: Click on the eye icon to see the link.

Now you can start using your remote access by opening the stored link in your browser or and logging in with your username and password or use it with your your favorite configuration tool: Loxone Config, Gira Experte, Gira Project Assistant.
 

 

Enabling Remote Access for the client

You can also set-up remote access for your client, so he can control his home, when he’s not at home. This way the client will be able to connect with his mobile app to his Smart Home remotely.
 

Follow these simple steps:

  1. Login or register at https://my.1home.io/

2. Click the “Remote Access” Tab

3. Under “Active connections” select his 1Home Box device 

4. Click “Configure” to set-up the remote access for the client

5.Click the drop-down menu, next to the Description “Allow owners to connect to the Smart Home mobile app remotely”. 

6. You will be presented with 3 options: Disabled, Using VPN Connection, Without VPN Connection

If you decide to use the VPN Connection, please follow the instructions for setting it up for specific types of devices:

7. Click “Save Configuration”

8. If you selected the previous dialog the “Without VPN Connection” option a new text box with a generated link will be shown. Note: Click on the eye icon to see the link.

Now the client can start using remote access by opening the stored link in his browser and logging in with his username and password.
 

Your client can also use remote access in the mobile app:

1. Open the mobile app

2. Enter the stored link into the IP-Address/Hostname field

3. Login with his credentials

Your client can now access your home from anywhere without port forwarding!

Next steps

Do you want to set-up the Smart Home assistant? Please watch our:

Would you like to know more about the 1Home Installer Dashboard?

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